Activating your organization for Mobile Office
- As an admin for your Genesys Cloud org, navigate to the 'Integrations' module. Search for 'Mobile Office', and click the 'install' link.
- In the 'integrations' section, Mobile Office should appear. Make sure it is activated - and if not, move the 'active' slider.
- Refresh your browser window using F5. Next, the 'apps' menu should appear. Inside, you can find a 'Ideal Systems Mobile Office' link. If the app menu does not appear, try logging out/logging into Genesys Cloud again.
- This will launch a wizard. Run through these final steps, and you're set to go!
If the link would not appear, alternatively, navigate to the url below and run through the wizard. https://admin.idealsystemscloud.be - Congrats, you are now able to use Mobile Office!
Any user who has the correct 'Genesys Cloud' permission, can use the application.
- The app is available in the regular appstores:
Android:
https://play.google.com/store/apps/details?id=be.idealsystems.mo.cloud IOS:
https://apps.apple.com/app/id1467327762