Activating your trial via AppFoundry
- As a Genesys Cloud organisation admin, navigate to the appfoundry page:
https://appfoundry.genesys.com/filter/genesyscloud/listing/c93cec22-74ff-4dad-808d-e6972d4d0688
Click the 'free trial' button at the right side (you must be logged in).
If the button does not popup, please reach out to us via mail on the below address. For some specific setups, the free trial via AppFoundry might not be available - but we are able to offer you one via an alternative approach. mosupport@idealsystems.be - A wizard will be presented. Run through the different steps proposed (including accepting the Terms and conditions)
- Next, navigate to your genesys cloud > admin page. In the 'integrations' section, Mobile Office should appear. Make sure it is activated - and if not, move the 'active' slider.
- Refresh your browser window using F5. Next, the 'apps' menu should appear. Inside, you can find a 'Ideal Systems Mobile Office' link.
- This will launch a wizard. Run through these final steps, and you're set to go!
If the link would not appear, alternatively, navigate to the url below and run through the wizard. https://admin.idealsystemscloud.be - Congrats, you are now able to use Mobile Office!
Any user who has the correct 'Genesys Cloud' permission, can use the application.
- The app is available in the regular appstores:
Android:
https://play.google.com/store/apps/details?id=be.idealsystems.mo.cloud IOS:
https://apps.apple.com/app/id1467327762 - After 30 days, you will be automatically billed via your regular Genesys subscription. Contact your local Genesys sales representative for more information.