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Help Center

Still using Mobile Office 11?

As of January 2025, the new version of Mobile Office (Version 12) is live. The current version will soon be end of life. To upgrade to the latest version, follow the steps in our migration guide below.
 
Migration guide

Help center

Welcome to the help center of Mobile Office for Genesys Cloud. We have bundled all documentation and information for you in one page. If you can’t find what you’re looking for, please reach out to us via mosupport@idealsystems.be. 

FAQ-2

Most Frequently Asked Questions

FAQ
Videos

Discover Mobile Office in demo and instruction videos

Videos
Documentation

All documentation files about Mobile Office 

Documentation
Get started-3

Activate your 30-day free trial

Installation guide
Salesforce

Discover how Mobile Office integrates with Salesforce

Salesforce
Status

Status page covering Mobile Office systems

Status

Useful links

Product presentation

Appfoundry: Mobile Office (CX 1-3)

Appfoundry: Mobile Office (Communicate)

Product roadmap

iOS App Store

Android Play Store

Admin console

Support procedure

Quickstart User Guide

 

Latest releases

Discover our roadmap to discover what's coming next.

Contact us

iPhone 13-3